SHIPPING POLICY
Shipping Policy
At Clevé, we are committed to providing you with a seamless and luxurious shopping experience. We ensure that your skincare essentials are delivered efficiently and safely to your doorstep. Please review our shipping terms below to understand how we handle your orders.
Order Confirmation
Upon placing an order with us at www.cleveskincare.com, you will receive an automated confirmation email or message containing the details of your purchase.
Important Note:
To ensure the security of your purchase and prevent fraudulent orders, your order is only confirmed after a verification call. Please keep your mobile phone on and accessible.
If the order is not confirmed after 3 call attempts, it will be automatically canceled. We appreciate your cooperation in helping us process your order quickly.
Order Processing Time
We prioritize the immediate processing and dispatch of your order.
• Standard Processing: Items are typically sourced and prepared for dispatch within 3-5 working days.
• Out of Stock: If an item is temporarily unavailable, our Customer Support Representative will contact you immediately to provide an estimated dispatch date or offer an alternative.
Shipping Charges
• We aim to keep your self-care journey affordable and convenient. Therefore, we are pleased to offer Free Shipping on all orders nationwide.
Domestic Shipping (Pakistan)
• We partner with Pakistan’s leading courier services (such as Postex ) to safely ship your parcel to your location.
Estimated Delivery Times:
• Major Cities: 3 to 5 working days.
• Other Cities: 5 to 7 working days.
Shipping Address Details
Your parcel will be delivered exclusively to the address provided during checkout. To ensure a smooth delivery experience, please provide:
• A complete address (House #, Street #, Sector/Area).
• A nearby famous landmark (e.g., near X Mosques, behind Y Market) to assist the rider in locating your address quickly.
Tracking and Support
If you encounter unexpected delays or have not received your order within the expected time frame, please contact our support team. We are here to help!
• Email: cleveskincare@gmail.com
• WhatsApp: 0315-4010082
To assist us in serving you better, please have your Order Number ready when you contact us.
At Clevé, your satisfaction is our top priority. We value your trust and look forward to delivering the best in skincare to you.
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Q. Kya Cleve serum har skin type ko suit karega?
Ji haan, Cleve serum ko is tarah formulate kiya gaya hai ke yeh oily, dry, combination aur even sensitive skin par bhi gently kaam kare. Phir bhi safe side ke liye patch test recommended hai.
Q. Agar use karte waqt skin react kare to kya karein?
Cleve serum har skin type ke liye friendly aur gently perform karne ke liye design kiya gaya hai. Agar use ke baad kabhi koi unusual reaction feel ho, to aap hamari support team se rabta kar sakte hain, hum aapki proper guidance aur support provide karenge. Safe side ke liye patch test recommended hai.
Q. Kya yeh serum sticky ya oily feel deta hai?
Nahi, Cleve serum lightweight aur fast-absorbing hai, jo skin par greasy ya chipchipa feel nahi deta.
Q. Results kitne time mein nazar aate hain? Kya yeh waqai kaam karta hai?
Regular use ke sath 2–4 weeks mein visible improvement nazar aana shuru ho jata hai. Best results consistency se milte hain.
Q. Kya pregnant ya breastfeeding ladies Cleve serum use kar sakti hain?
Cleve serum ko skin-friendly formula ke sath design kiya gaya hai. Lekin pregnancy ya breastfeeding ke dauran skin zyada sensitive ho sakti hai, is liye use se pehle apne doctor se consult karna recommended hai taake aap safe aur confident reh kar use kar sakein.
Q. Market mein itne serums hain Cleve kyu choose karein?
Cleve is liye different hai kyun ke yeh sirf ek concern nahi, balke multiple skin issues ko ek hi routine mein target karta hai. Iska formula lightweight, easy-to-use aur daily routine ke liye practical hai, matlab aapko alag alag products par time aur paisa spend nahi karna padta. Yeh simplicity + effectiveness ka balanced solution hai jo real results par focus karta hai.